1. What is Electronic Products Recycling Association (EPRA)?

EPRA is the not-for-profit industry-led organization that operates government-approved end-of-life electronics recycling programs in nine provinces across the country. EPRA was established in 2011 by members of Electronics Product Stewardship Canada (EPSC) www.epsc.ca and the Retail Council of Canada (RCC) www.retailcouncil.org.

2. What regulated electronic items are included in the EPRA New Brunswick Program?

The EPRA New Brunswick Program accepts all of the items listed on the Which items are accepted? page

3. Isn’t it important to reuse before recycling?

Absolutely. The EPRA New Brunswick program is designed to manage unwanted electronic products that have exhausted their reuse potential. If your electronic items are not at the end of their useful life, you are encouraged to explore reuse opportunities including donating them to family members, friends or authorized Reuse Organizations.

4. Do I have to pay to drop off my unwanted electronics?

No. Unwanted end-of-life electronic products are accepted FREE OF CHARGE at any authorized New Brunswick Drop-off Centre.

5. Will I get money back when I drop off my used electronics?

No. There will be no refund paid to you when you drop off electronics for recycling. This is not a deposit program. Under the EPRA New Brunswick program, you can dispose of your end-of-life electronics at no charge and be assured they will be recycled responsibly.

6. Where can I recycle my used electronics?

End-of-life electronic products are accepted FREE OF CHARGE at any authorized EPRA Drop-off Centre conveniently located throughout the province. To find a Drop-off Centre near you, visit the Drop-off Centres page, or call our toll-free helpline: 1-888-508-7080.

7. Can I get used computer parts from EPRA New Brunswick?

No. To ensure that all electronics collected at EPRA Drop-off Centres are responsibly recycled within our approved and audited downstream processing network, EPRA New Brunswick does not permit the reuse of electronic equipment or parts once a customer has dropped them off.

8.What about the security of my private information that may be left on my computer or cell phone?

Consumers and businesses are responsible for ensuring that all personal data is removed from their electronic devices, prior to bringing them to one of our Drop-off Centres. If you are unsure how to do this, contact your manufacturer for more information.

While EPRA New Brunswick requires that all of our recyclers protect data on end-of-life electronics from unauthorized access or theft, it is your obligation to protect your personal information.

EPRA New Brunswick does not accept liability for data or any other digital content that is left on electronic products collected at our Drop-off Centres.

9. How does EPRA New Brunswick ensure that electronics are recycled responsibly?

EPRA is committed to recycling end-of-life electronic products collected through our network of Drop-off Centres in a responsible manner. EPRA only works with recyclers who have been verified under the national Electronics Recycling Standard (ERS), which was designed by the electronics industry to ensure that end-of-life-electronics are managed in a safe and environmentally sound manner.

This means that all EPRA verified recyclers must be actively processing material that is entrusted to them by EPRA. Further, our Recycler Qualification Office (RQO) verifies the recyclers against the ERS requirements. This ensures that recyclers are maintaining appropriate environmental, health and safety controls, and are properly handling all materials. For more information, visit www.RQP.ca

10. Why should I recycle my used electronics?

There are many reasons to recycle end-of-life electronics, beginning with ensuring that substances of concern found in some electronic products don’t end up in our landfills.

We can also conserve natural resources by recovering valuable materials, which can be recycled to make new products. For example, glass and plastics are used for television and computer monitors, and precious metals are used in computer circuit boards and other electronic components.

EPRA New Brunswick is committed to ensuring a responsible approach to recycling end-of-life electronics. EPRA recyclers are required to maintain appropriate environmental, worker health and safety controls and properly handle all materials.

11. Where will my electronics go?

View the Where does it go? page to learn about what happens to your end-of-life-electronics after they are collected at one of our Drop-off Centres.